Control your money on the go with our mobile banking app. Check balances, move money, make payments and much more wherever you are. You must ensure that there are funds in your account to cover the value of a debit card transaction, otherwise your transaction may be declined. If a debit card transaction results in an overdraft of your bank account, additional charges may also apply to your bank account. AIB offers the following set of products that can help you track your account balance: * Please note: Contactless transactions may not appear in your pending transactions on AIB Phone & Internet Banking / AIB Mobile Banking / AIB Tablet Banking, so it is important that you keep an eye on your contactless usage. Once the transaction has been debited from your account, you will see it on your bank statement. If you would like to discuss arrears in your Metro Bank checking account, cash account, personal loan, start-up account, business bank account, small business, business or joint account, or if you have a question about a collection letter you received, call 0345 241 3075. Find answers to any questions you may have about the AIB debit card. New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435. Call us on 0345 08 08 500. Mortgage brokers: If you have any questions about new and existing applications, please call us on 0203 427 1019. We can also help you with the switches under development.

To do this, call 0345 08 08 501 and call 0345 08 08 509 if you are concerned about fraud with your debit, credit or debit card or if your card has been blocked. Opening hours: 24 hours a day, 7 days a week, 365 days a year. Talk to a real person in our contact centre in the UK. We have temporarily changed our opening hours – click the button below to check when we are available. Existing customers: If you have any questions about your existing Metro Bank mortgage, call 0345 319 1200. Debit card transactions at non-AIB ATMs will be displayed in pending transactions on AIB Internet Phone & Banking / AIB Mobile Banking / AIB Tablet Banking until they are debited from your account. Call 0345 08 08 500 if you are concerned about the security of your Metro Bank account or if you suspect fraudulent activity on your account. Did you have a great time in business with one of our colleagues? We`d love to hear about it! Often this is because they have trade names that are different from the name you are used to seeing.

If you need help with our savings products, including ISAs, call us on 0345 0808 500. Amaze Direct would be your first point of contact and they are available 24/7. If you`ve received an email that looks suspicious, don`t reply to it. This could be fraudulent. Let us know and we will investigate. If you have a question about a Metro Bank/St. James`s Place product, including intergenerational mortgages, call 0203 402 8970. Subway Bank 24 hours a day, 7 days a week. Check balances, make payments, change your contact information, and open new accounts at any time, all with online banking.